We respect your privacy and take the confidentiality of your personal data very seriously.
As a key part of its activities and in compliance with the various laws in force, ERI commits to ensuring the protection, confidentiality and safety of its users’ personal data and to respecting their private lives.
The purpose of this Privacy and Personal Data Protection Policy is to inform you of how ERI, its processors and, if applicable, its partners use any personal data obtained through your use of our website and how this data is collected, stored and processed. Please read this policy carefully.
By visiting ERI’s website, you accept this Privacy and Personal Data Protection Policy. You are encouraged to consult the policy regularly since it may be updated.
Some links on ERI’s website may take you to third-party sites (partners or selected media), which are beyond the scope of this Privacy and Personal Data Protection Policy. ERI declines all responsibility for the content and activities of such websites.
What data pertaining to visitors of the site is collected?
When you visit ERI’s website or sign in to the “Client Access” application, our web server automatically logs the following information about your visit:
- your IP address;
- the website from which you arrived at our site;
- the browser used;
- which pages of ERI’s website you visit;
- the date and duration of your visit.
Cookies are small files that can be transferred to your computer’s hard disk via your web browser if you give your consent. They allow websites to recognise your browser and to record information about how your computer navigates the site (which pages are consulted, the date and time of the visit, etc.) in order to learn your preferences on the basis of your previous and current activity. This allows the website to offer you a more personalised service corresponding to your interests.
- learn and save your preferences for future visits;
- compile data about site traffic and interactions with a view to optimising the services offered;
- remember your user language so that it is configured by default the next time you visit the site.
ERI also collects the following personal data that you provide consensually when you fill in an online form:
- first name
- position (optional)
- email address
- telephone number (optional)
- address (optional)
- post code (optional)
- town/city (optional)
- country (optional).
Data fields that must be filled in obligatorily so that we can process your request are indicated with an asterisk on the form.
We use this data to respond to your questions or requests for information, or to send you documents.
If you use our OLYMPIC Banking System product or other ERI services and/or you have applied to do so, we may contact you periodically by email, in particular to send you a newsletter giving you more information about our products and services.
You can unsubscribe from this newsletter at any time, in accordance with your right to object. Please refer to the paragraph below concerning your rights over your personal data for more details about how to exercise this right.
Why does ERI collect your data?
The information that we collect when you sign in, respond to an invitation, browse our website or fill in the contact form is used to:
- offer the best possible responses to your requests;
- stay in contact after you have made a request.
ERI guarantees that this personal data:
- is obtained and processed fairly and lawfully;
- is collected for defined and legitimate purposes and is used in conformity with those purposes;
- is sufficient, relevant and not excessive in relation to those purposes.
Who has access to your data?
The personal data collected through our website is used only by ERI’s internal services.
ERI will not share your personal data or disclose it to third parties under any circumstances, except:
- if compelled to do so by a judicial authority or by legal obligation;
- in the framework of legal proceedings;
- if necessary for safety/security reasons.
What are your rights regarding your data?
As provided for by the various laws in force, you have the right to access, rectify and erase the personal data collected when you use our website and to object to its processing. If you wish to exercise these rights, please contact us by email and/or post at the addresses provided in the “Contact” section below. Your request will be handled within a maximum of one month.
If you exercise your right to access your personal data, it will be transmitted to you personally and confidentially. In order for us to fulfil your request to access your data, you will need to provide us with means of identification; namely a written declaration certifying that you are the owner of the personal data concerned along with a copy of your identity document.
You can object to cookies being stored on your computer by disabling cookies in your browser settings. Disabling cookies will not restrict your access to our website.
Where and for how long is your data kept?
Your personal data is stored on our own secure servers and is kept within the framework of its intended purposes. ERI therefore defines how long any personal data collected is kept according to the nature of the data and the reason for collecting it.
How is your data protected?
ERI guarantees that your data is processed securely and confidentially.
To this end, appropriate technical and organisational measures have been implemented to protect your personal data against any kind of damage, loss, modification, misuse, unauthorised access, disclosure to unauthorised third parties, alteration or destruction. These measures are adapted according to the level of sensitivity of the data concerned and the level of risk that its processing or use presents.
Employees of ERI whose role gives them access to your personal data are contractually bound to confidentiality.
ERI BANCAIRE S.A.
3A, Rue de la Bergère
CH – 1217 Meyrin
Or by email at: email@example.com