The Banking Scene Conference Luxembourg
Out with the old, in with the new!
2022 is coming to a close. A new year with fresh opportunities awaits. Technology forms an integral part of financial services and now, more than ever, it has become a key market differentiator enabling firms to attract new business, retain profitable customers, leverage new ecosystems and introduce fresh revenue generating digitally-delivered products and services.Read
Conversational Banking puts clients first – loyalty will follow
Conversations are at the centre of any client relationship. The need for easy, flexible and transparent ways to interact are driving the digital transformation and will fundamentally reshape the banking industry. While internet banking and omnichannel interactions have created a world of convenience, clients are indicating that something is missing: personal interaction.Read
Hybrid service models – a win-win scenario
With a progressive strategy in place, an institution can more easily flex its service model to meet the future demands on the business.Read