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SERVICES

Private banking software

With its highly qualified staff members, all with substantial experience in both banking and information systems, ERI is able to provide a wide range of services that are the key to success for OLYMPIC Banking System implementation

Project Planning

  • Implementation methodology
  • Activities planning
  • Project management

Training

  • Basic training for users and organisers
  • Tailored workshops
  • Assistance at the workstation

Development

  • Analysis of additional needs
  • Development of additional functions within OLYMPIC Banking System

Support

  • Implementation of the software environment
  • Implementation of test, training, acceptance and production environments
  • Migration of legacy system data

Organisation

  • Bank procedures and operating rules analysis
  • Organisational model definition
  • OLYMPIC Banking System software customisation through adjustable parameters

Maintenance

  • Hot-line
  • On-site or telephone assistance
  • Regular deliveries of OLYMPIC Banking System upgrades

HOSTING

  • Secure data centre and back-up site
  • Provision of appropriate hardware, operating software and infrastructure
  • Connectivity and associated security measures
  • Management of overall infrastructure
  • Tuning and system performance management



These services are provided within the framework of a personalised project plan, established jointly by the bank and ERI.