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BBCI: a digitalisation strategy for a proximity service

Banque Burundaise de Commerce et d'Investissement (BBCI), established in 1988, is a dynamic retail and investment bank with the ambition of becoming the local market leader, with an international outlook. The bank's main objective is to be a benchmark in terms of customer service quality as well as for its digital offering. To achieve these objectives, BBCI has focused on acquiring new talent and implementing new technological tools capable of supporting its future growth.

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